Call 311 or go to https://baltimore.customerservicerequest.org/web_intake_balt/Controller. Make sure to ask your operator for, and write down, a tracking number!
Go to the “Tips for Using 311″ link for information on how to use the system wisely, and make sure you get results!
If you’ve called several times about the same problem, and it has not been abated, please contact GRIA at firstname.lastname@example.org.
If a crime is in progress, or there is a medical or fire emergency, dial 911.